FREQUENTLY ASKED QUESTIONS
Would I benefit from physical therapy services even without an injury?
YES! Think of your body as a luxury car. You want to take care of it, give it the maintenance and tune ups it needs. With physical therapy, I perform wellness screenings to find any potential sources of injury and help you prevent injury from happening. If something breaks down and you find yourself struggling with an injury or with pain, I can help teach you to self manage it along with perform hands on techniques to give it the extra boost it needs to heal.
Do you take my insurance?
I am an out-of-network provider that offers cash-based services. I am here for those that want to better their body both before and after injury. I offer one-on-one treatment sessions, personalized programming, and continued communication throughout your time with me to help attain your goals. I do not submit claims to insurance as it may take up to months or years to receive reimbursement, and I am here to help you now. I understand what your body needs to get better faster and want to help you without fighting a third-party payer and justifying your need for services.
Please note that when you see me, I want to improve your performance, but I also want YOU to improve your performance. I create personalized programs for all my patients to do on their own time so that I can use my skills in the time you have with me for hands on work.
If you wish to try to get reimbursed for physical therapy services by your insurance company, I am more than happy to provide you with paperwork to submit to your insurance as a self claim. I will supply you with a self-claim form, receipt, and medical documentation for that date of service to send to your insurance company in order to get reimbursed.
**PLEASE NOTE: Your insurance company may or may not cover all or any of the price you have paid for your physical therapy services. Please understand it is not the responsibility of MUSCLE UP Physical Therapy to ensure you are reimbursed, rather that you have the paperwork necessary to submit for potential reimbursement.
What happens when I want to start physical therapy?
Please give me a call or send me a text at 304-278-4290 (please note it's a Google Voice number and I am unable to set up a voicemail message saying it's MUSCLE UP), or shoot me an email (email@example.com). We will set up an hour evaluation to talk about your concerns and goals, perform an evaluation, and begin treatment that day. When you come in for your appointment, if my door is closed please wait on the futon outside my office; if my door is open we might be able to get started early!
What does an evaluation entail?
An evaluation includes time for us to talk about your concerns, goals, and past injuries, for me to perform tests and measures to clear any potential underlying condition and determine any weaknesses or movement dysfunctions, and to develop a program for you to continue your care outside of physical therapy appointments. If I can, I try to incorporate a hands on treatment if I believe it's something you may benefit from so you can decide if it's best for you. This is the time to ask any questions, state any concerns, and for us to get to know each other so that I can help you in the long run.
How often should I make appointments for physical therapy?
This depends on the individual presentation at the initial evaluation. I will always give you my recommendation for physical therapy services. I typically recommend once weekly for 4 to 6 weeks to be sure you understand the program, then check-in appointments every 30-60 days. After that point, we can keep our appointments on a maintenance/ as needed basis.
What might happen at a treatment session?
This will also depend on your personal goals and presentation, but may include: exercise or stretching instruction for injury prevention, neuromuscular re-education for facilitation or inhibition of muscles to correct a movement dysfunction, manual techniques for soft tissue or joint mobilizations that may be limiting mobility during movements, taping to enhance performance and/ or recovery, and education for continued long term care in and out of physical therapy and the gym.
Please note - as much as I want to be I am NOT a miracle worker. Although I'm hoping you see some improvement after each visit, note that it takes TIME for your body to heal, I am just trying to guide it through the healing process. To give a general timeline, if you have an injury or something hurts and you start the healing process, it may take up to 4-6 weeks for your body to re-learn the proper movement pattern as you may have been doing a compensation causing the initial injury. It also takes 8-12 weeks for a muscle to see true strengthening; it may seem stronger after 4-6 weeks because it's learned how to work, however you need to continue to strengthen and perform the proper movement pattern for 8-12 weeks before that "good" habit is truly developed to get out of pain.
If you are recovering from a nagging injury or movement dysfunction, I typically recommend seeing me once per week somewhere between 3-8 weeks, depending on the issue. After that, you are more than welcome to see me for maintenance or if a new injury occurs. My goal is to help teach you how to heal your body on your own, but give it a little TLC to speed up the process. If you are training or living life, you are constantly putting stresses on your body. Sometimes you need an outside source to help things heal. That's what I'm here for.
What are all these circles I'm seeing on people after seeing you??
I practice Cupping Therapy in conjunction with the Graston technique. These two hands-on techniques are my bread and butter when you come to see me. I expect you to perform your exercises at home and come in for the specialized service I can provide.
I use the cupping therapy and Graston technique both separately and together, and both in stationary and dynamic positions. The cupping therapy draws blood and other fluids up through the muscle, through the fascia, and to the skin. This helps to promote circulation, as well as desensitizes the nervous system. I use the cupping therapy both with acute and chronic injuries, with nagging soreness and with movement dysfunction. The Graston technique is used with metal instruments to help create an inflammation process to "reset" the nervous system and teach your body how to move properly. I do not use this on acute injuries or active tendinitis, but may use it in combination with cupping to enhance their effects.
Expect to work when you come see me. If it hurts to move, then I am going to work with you while you are moving. It only makes sense, right?
What is the difference between physical therapy and personal training services?
You are able to take advantage of both simultaneously. Please don't hesitate to ask if you are not sure what would be best for you. If there is recovery from injury, I prefer beginning with physical therapy services so that I am aware of the injury and don't exacerbate that injury during training sessions. Once you have reached goals for physical therapy, you can transition to personal training sessions, which I use to help you "bridge the gap" between rehab and getting back to full exercise.
Can I receive taping treatment without an appointment?
As long as I am not directly working with a patient or coaching a class, then you can be taped without an appointment.
Why should I make physical therapy appointments or schedule training sessions? Can’t I just ask the coach for help?
Of course ask the coach for help with movements and lifts during class, that’s what they are there for!! When it comes to physical therapy, I am there to bridge the gap between rehabilitation and competition level and it's easier to do if I have evaluated you and know your body. That being said, I can do my best to help while I'm coaching, but sometimes it can be difficult to give the one on one attention needed when managing a class. If you are continuing to have difficulty performing the task due to what may be a mobility or neuromuscular recruitment issue that needs deeper investigation, then I will recommend a one-on-one session with me. I will also recommend an appointment if I notice a safety issue that can be helped more efficiently with physical therapy (i.e. injury prevention strategies, development of accessory program, etc).
How do I make an appointment after an evaluation?
Typically we can make appointments immediately after an evaluation or treatment session. However, if your appointments are more spaced out, you can either call, text, or email me to schedule appointments.
What do I do if I cannot make an appointment?
Please let me know ASAP. There is a cancellation fee of $20 if you cancel within 24 hours of the appointment.
Please remember, I have other people that are looking to get better as well. Don't take the time away from someone else that needs help recovering.
What if I want to change my goals for physical therapy?
Please tell me! I am more than happy to help you reach whatever goals you have, just be ready as I may have new tests to administer depending on your goal.
What do you take for payments?
Cash, check, credit cards, FSA and HSA cards.
Do you offer payment plans?
It is preferred that payments for services are made at the time of service. However, payment plans can be made on an individual basis if necessary, just ask prior to your appointment!